Claims Software for Cargo Shipping Companies

Shipping and freight companies use Claimable to manage and process lost, damaged or delayed cargo claims.

Cargo containers with the writing Manage cargo claims and investigations efficiently. Claimable claims management software.

Key Benefits

  • Easily store emails, contacts, tasks and documents under the relevant claim.
  • Keep track and manage all claim communication under the relevant case.
  • Streamline your workflow and reduce the admin costs of handling claims.
  • Increase collaboration and reduce the claim processing time by appointing surveyors and sharing claim data in a few clicks.
  • Get an overview of your claims' status and spot trends by reporting on loss, damages and delays.

When lost, damaged or delayed cargo events occur, being able to record and track claims in an organised and simple way is key to making the process as efficient as possible.

Claimable® is an off-the-shelf, ready-to-go claims management product, designed to help companies like yours alleviate the administrative burden associated with handling and settling claims, allowing you to focus on your primary commercial goals.

Claimable stores all of your claims data, documents, contacts and emails securely in the cloud allowing your team, from anywhere in the world, to have full oversight of the information needed to settle the claims, easily communicate with customers and simplify the claim resolution processes.

FAQs

How does Claimable help cargo shipping companies streamline their claims process?

Claimable replaces spreadsheets and email-based workflows with a centralised cloud-based claims system. Features like reporting, task assignment, automatically populated templates, and documents storage reduce manual effort, shorten response times, and improve oversight across your claims department, saving both time and money.

What types of shipping-related claims can be managed in Claimable?

Thanks to our customisation options, Claimable can support a wide range of claim types common in cargo shipping, including: cargo damage and loss, marine cargo, incoterm disputes, container incidents, port or terminal handling claims, general average, delays penalties, spoilage, carrier negligence and more!

Is Claimable suitable for international and cross-border shipping operations?

Yes. Claimable is built to handle claims workflows across borders, time zones, and regulatory environments. Whether you're coordinating shipments across multiple carriers or managing claims on behalf of global clients, Claimable provides the visibility and flexibility needed to support international logistics teams.

Can Claimable integrate with my freight forwarding or warehouse management system (WMS)?

Thanks to Claimable's API and Zapier support, you can easily integrate with transport management systems (TMS), cargo tracking solutions, or WMS. This allows you to sync shipment data, trigger claims from operational systems, and eliminate the need for double data entry.

Can I use Claimable to share claims with insurance brokers or underwriters?

Yes. Claimable is ideal for collaborating with external partners such as insurance brokers, Lloyd's underwriters or claims adjusters. You can share claim data and documentation and keep a record of communications within each claim case, streamlining the coordination process for insurance claims.